Current Lead Times

Current Lead Times

Last update: January 19, 2020

Our current lead time for new orders is approximately 20 weeks.

A note on COVID-19, and its impact on lead times

It's beyond stating the obvious that COVID-19 has had a profound impact on the cycling industry. Much of this impact has been positive, with a tremendous surge in new bikes sales and millions of people taking up the sport for the first time. Unfortunately, much of this impact has been challenging as well, particularly when it comes to managing the global supply chains relied on by businesses large and small.

At No. 22, this environment has led to an increase in our lead times over our usual levels, despite our efforts to keep wait times for our bikes as trim as possible. Through 2020 we hired several key new production staff and have invested in improvements to our space, process, and equipment in order to increase our production capacity in line with substantial growth in orders. Working against these improvements, we have experienced lengthy closures of our factory due to state shutdown requirements, staffing challenges as team members require time to isolate or care for impacted family members, and significant disruptions in our parts and materials supply chain.

We are working diligently to shrink our lead times back to our normal levels, but in the meantime thank you for your patience. For questions about our lead times, please feel free to contact us directly any time.

 

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