We are occasionally asked why we offer a ten year warranty, in contrast to the so-called "lifetime" warranties that are advertised by other titanium builders.
We are tremendously proud of the craftsmanship of our frames, and we have built our brand around offering what we believe are the best made titanium frames currently available. We strive to be open and honest with every element that goes into our bikes, and our warranty is no exception.
We launched our comprehensive ten year warranty in response to the so-called "lifetime" warranties of several other titanium builders. What we strongly disliked about those warranties was that despite the "lifetime" name, what is actually covered and for how long can be very misleading. Some real-world examples:
The list of other titanium builders taking a similar approach is very long. What we don't like about this type of warranty is that it sets the expectation that a titanium bike will last forever. What these warranties are actually saying is that if you find a defect in the quality of manufacturing they may cover you, but if your bike fails outside the arbitrarily set "lifetime" of a frame then warranty coverage is no longer available.
We wanted to be careful not to set a misleading expectation, so we opted to take what we thought was a more inclusive, better defined warranty approach. We cover our bikes for ten years, because we feel that a decade of use is more than enough time for any construction defects to be found. We also do not exclude fatigue from our warranty—if it fails, even from fatigue, within the warranty period then we will honour the warranty.
Our full warranty is available here: http://22bicycles.com/
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One of the defining characteristics of No. 22 is that we are continuously searching for innovations and improvements to our frame designs, down to the smallest components that go into them. While readily available ‘off the shelf’ solutions are often the easiest solution, they’re limited and do not allow us to make No. 22 the unique and innovative brand we want it to be. A great example of this approach is in the dropouts on each of our bikes.
One of the most crucial components on a bike, the rear dropouts determine the size and shape limitations of the rear triangle tubes, connect the drivetrain to the wheel and in many cases impact the performance of your bike’s shifting.
The No. 22 welding team is led by Frank Cenchitz, who personally has over 20 years of welding titanium bike frames. Sam Dries, our young prodigy (and hotshot CX racer) has added nearly three years of training under Frank to his previous welding experience. The knowledge and experience of our weld team is a key element of what makes every No. 22 special. Click through to read more about our welding process.
Many different materials can be used in the manufacturing of a bicycle, each with their own set of benefits and challenges. Before launching No. 22 Bicycles, we put significant time and energy into considering the type of performance, comfort, durability and aesthetics we wanted to offer to our customers.
With the frame qualities established, we researched which material would best deliver the ride experience we were working towards. In the end we agreed that titanium was the best solution.
In this post we examine some of the attributes of titanium, and how its properties deliver the ride experience every No. 22 frame offers. This is by no means an exhaustive list, but may help point you in the right direction when choosing your next frame.